Technical Service Engineer (m/f/x)

Location : Aachen
Business unit : Telecommunication Solutions


Your tasks

  • Point of contact to support our customers and partners, partially with 24/7 on-call service;
  • Receive, analyze, classify and prioritize technical support cases and solve them in close cooperation with software development;
  • Support our customers in system maintenance, product configuration and Linux based OS environment;
  • Plan on-site-services and take care of a successful support performance.

Your profile

  • Technical University degree or similar education background with professional experience in the above-mentioned tasks;  
  • Very good knowledge of TCP/IP networks, databases and Unix tools like Shell-Scripting and network analyzer;
  • Experienced in Linux server administration and configuration or other Unix-based platforms;
  • Very good technical understanding with good and fast problem solving skills;
  • Joy to communicate with customers;
  • Ability to identify and understand customer needs;
  • Cooperative and solution-oriented team player;
  • Very good communication skills in both German and English.

We offer

  • An open and friendly corporate culture characterized by a constructive and cooperative relationship;
  • A flexible working time model that can be adapted to individual needs;
  • The personal protection by a travel insurance abroad, a private accident insurance and financial support for your pension plan;
  • The professional and personal support through targeted further education opportunities;
  • Free drinks, fresh fruits and sweets;
  • Participation in sports programs such as running events or back training;
  • The ability to clear your head with a game of kicker or PlayStation.

Do you feel addressed?

Then we look forward to receiving a meaningful application stating the earliest possible starting date and your salary expectations.

Apply now

Please note our separate privacy policy for applicants.

This website uses cookies

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Cookie Policy.
Read more