Support for Telecommunication solutions
Telecommunication solutions

Support for LIMS and DRS products

Utimaco TS Ticketing System and Download-Server

For you as our customer we want to be your partner throughout the lifecycle of your Utimaco system, not just your vendor.

Our support staff is experienced and knowledgeable with proven track record for performance. They are available to you during office hours or 24x7 depending on your service level agreement. Utimaco offers four different support subscriptions:

  • Bronze
  • Gold
  • Silver
  • Platinum.
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High touch and focus on customer satisfaction are our credo.

Training

Training

Technical training is key for smooth system maintenance and fast error resolution. Please find here our next training dates!

Support for LIMS and DRS

Support for LIMS and DRS

Our support service for LIMS and DRS is available to customers and qualified service partners.

Note for registered customers and partners
Please select the support email address according to your service contract. If you are not sure, contact your Technical Project manager or Key Account at Utimaco TS.


Utimaco TS GmbH


Phone +49 241 1696-111


Utimaco TS Srl.


Utimaco TS UK Ltd.

Ticket System & Download Server

Ticket System & Download Server

For our registered customers and partners a ticket-system and download-server is available! For your inquiry, please have the software version number ready.

Utimaco TS GmbH

Ticket-system and download-server

Get in touch with us

Talk to one of our specialists and find out how Utimaco can help you today.